First time calling them, they showed up on time, took a quick look at lift and it was fixed in less than 5 minutes. Nice and honest guys as well.

Excellent always have the answer I need.

This guy's are the sh!the when it comes to forklifts

I'm not sure why this came up as I've never needed a fork lift..........................................................................................,............................................................................................................................................... ......................................................................................................

1. (post dated for work done aug) VERY GOOD but Long Story - Been using Art's for over 30 years starting with my old man for our business. Our tow motor had a gasket go bad - leaking oil and mixing water (radiator fluid) into engine/oil. Called Art's and he took two days to get someone to us (that's after calling him again) and when his guy showed up - he told me about regretful demise of Art Sr. But the tech (cousin) of the Young Art (Son) gave me a rough quote of $1500 for the blown gasket and more$$$ if the head was cracked. Also he said the radiator had to be sent out for an additional min $300. Lastly I was told that Art's doesn't give loner's anymore. I'd have to rent one for a week or two depending on the maintenance required. So I was looking at $2000+ to fix the two motor.
2. Art's never called back with a quote and I gave him 4 days. Sad.
3. Looked around and found Rush. Mixed reviews but gave him a call - he asked a few pertinent questions - listened to my list of ailments with the tow motor and he told me to text him the pictures of the engine as he wanted to make sure it wasn't a Peugeot engine but the estimate would be $700 - which sounded a heck of a lot more reasonable as it is a $35 gasket and a lot of elbow grease and cussing....
4. Initially didn't hear from Ron at Rush and thought - here's another Art like business and we closed up early that day. Found out that Ron was actually going to come over but since we were closed - he'd show up the next day to take a look.
5. I was surprised with Ron almost driving my tow motor out of the shop and replacing it with a loner after I came out of the office. I didn't even think to ask Ron if he offered loners and he just brought one!
a. i pointed out the radiator and he said it was fine.
b. he said he'd get it fixed in 1 day - but I told him no rush..... since we had the loner.
c. i pointed out the muffler having separated due to the water corroding the inner muffler channels and he said he'd have to get a quote on it.
1. Ron called back with $240 to replace it (mind you they have to take off the 2,500 weight in the back - not easy!)
6. I was a little worried after 3 days.... and a little on edge that Ron drove off with our baby without any paperwork and was starting to look at ebay to see if my tow motor was for sale...because the loner.... (let's just say .... it w-o-r-k-e-d.... :) )
7. Kidding about ebay but was still worried when I couldn't get a billing estimate when talking to Ron over day 3 and 4.
8. But next thing I know Ron shows up with our baby :
a. washed from head to tow
b. muffler replaced
c. gasket replaced
d. radiator flushed out
e. oil changed
for 1018$ he stuck to his quote and made a new happy customer out of me.
9. As far as Ron goes he is a knuckle dragger just like me - don't expect him to come in a suit. He speaks PLENTY of french words while speaking English if you know what I mean. But hey - I was in the navy so nothing he said was colored wrong with me.

Overall 5 * * * * *
Service 4 * * * * (no paper work, said one day - took three)
Appearance 3 * * * ( (first impression) but I give myself 3 * * * too )
Work 5 * * * *
Above n Beyond 5 * * * * ( loner tow motor was automatic, stuck to quote, washed engine bay, washed tow motor!)

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Update 05-Sep-16- tow motor still purs and doesn't leak. The new muffler almost makes it hard to hear running next to our machines punching out parts and strangely it doesn't smell like propane anymore - I can't see how the gasket or broken muffler would change that but it has...thanks Rush (Ron) for helping us out.

I've used Rush Forklift for a couple of years now and have always had fast reliable service on my Forklift. They always provide a loaner whenever service is needed. I would highly recommend to others.

I've been using rush forklift for the past 5 years sold a good forklift to me always been there to service it they also have good customer relationship

Have been working with Ron and his staff for a few years now, always have the best customer service!! Fast, efficient and friendly! Highly recommend them to anyone

I called to inquire about a new order. But I wasn't sure of the different services available. I was able to speak with Ron and find out what product would be best for me! All my questions came easily answered. I'd definitely come back to them again :)

Great place to get your forklift serviced
Iv had several serviced here and had no issues what so ever! Keep it up!!!